Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution. Responsibilities and Duties
The employment market for NOC Engineers is strong, as the telecommunications and IT industries continue to grow and become more complex.
Strong analytical thinkers who enjoy solving problems, successful NOC Engineers thrive in a high-pressure environment with shifting priorities. NOC Engineers are able to assess a situation and determine tactical steps forward, and can lead a team in implementing a strategic plan. In addition to these general skills and personality traits, employers are seeking NOC Engineer candidates with the following skills.
Skills
Core skills- Experience managing, supporting and deploying network infrastructures Devops Strong ability to diagnose server or network alerts, events or issues Understanding of common information architecture frameworks Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision Knowledge of project management methodologies and techniques Good oral and written communication skills, and ability to address conflict with others constructively Experience with Disaster Recovery plans and related technologies Ability to work a flexible schedule
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